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Edition Date: April, 2025•92 Pages
Report Highlights
Here are the key highlights from the report:
- Feed Scope: Solutions for customer engagement, churn management, cross-sell and up-sell management for B2B SaaS-based companies
Companies included in the report
Solutions for customer engagement, churn management, cross-sell and up-sell management for B2B SaaS-based companiesTop Customer Success Management Companies
The top 3 companies in Customer Success Management are Twilio, RingCentral and Medallia.Recent Investments
Recent noteworthy Investments in Customer Success Management sector include:- $125M, Series E round in Whatfix on Sep 25, 2024
- $95M, Series D round in Capillary Technologies on Feb 27, 2024
- $54.8M, Series C round in Rock Encantech on Sep 19, 2024
Most Active Investors
- Seed: Y Combinator
- Series A/B: Y Combinator
- Series C+: Tiger Global Management
Top Acquisitions
Recent IPOs
- In recent times, Fobi in Oct 29, 2021 has been the most notable IPO within the Customer Success Management sector.
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